Sugar CRM is commercial Open Source CRM (CRM) software for companies of all sizes, based on LAMP stack (OS-Linux, Apache Web Server, MySQL Server database; PHP-Programming Language). The richness of its functionality and intuitive user interface provides a gateway to all CRM applications thereby enabling companies to migrate to SugarCRM to expand their customer base base.
Sugar has its CRM business to a new level of integration of enterprise server software sales model with that of software - as a service model. It is available in two free trade and editions.
Free edition of SugarCRM is available and is best suited for small industries. These industries can download SugarCRM under the Mozilla Public License. This open-source product offers all the essential elements customer-centric business functionalities.
The edition of SugarCRM is available in two versions, Professional and Sugar Sugar Enterprise, for medium and large industries, respectively. They offer more flexible deployment options (in demand to host you own information; Cube to plug-n-play CRM apparatus in place to manage CRM on your own server) and advanced features like add-ons, software fixes, code ownership, technical support, etc.
Professional edition is flexible and includes features such as sales, marketing, customer support, reporting and collaboration, migration, integrity and security. It also includes integration with Microsoft Outlook, forecast sales, document management, access control, multiple deployment options to suit customers the security and integrity needs.
Enterprise edition is a completely customizable for the most demanding enterprises. It includes features such as reporting SQL offline synchronization of customer support for Oracle 9i and 10g, etc., and is ideal for organizations that have a large number of users. Apart from all the basic functions and characteristics of professional, which provides support for Oracle databases and offline customer synchronization.
SugarCRM has also launched a server appliance called sugar cube, for companies who do not want to have his client details to others.
Sugar Cube if attuned with Professional Edition gives an extra edge to overcome implementation and technical support and the problem as well as reducing costs CRM. Sugar Cube conglomerate with Enterprise Edition provides hardware and software solutions with minimal resource utilization at lower expense.
" Software is bought, not sold ", said John Roberts, co-founder and director executive SugarCRM and this is the strategy to be followed. The Sugar CRM product has created a strong gravitational attraction of customers trying the open source and make it a success investment by paying a premium for our Enterprise Edition. This great CRM product provides full functionality CRM ranging from the possibility of monitoring, management and bring the client to the task of monitoring of management, marketing campaign, trend analysis, advanced reporting and sale of equipment and enabled many services.
There are a lot of online communities and many more are emerging all around the web where you can share your innovative ideas with CRM developers. These communities provide customer feedback, range of information services and support for CRM players. A wide range of forums and panel discussions are available, allowing users to learn about best practices and upcoming features from Sugar CRM.
With the release of Sugar4.5, Sugar CRM continues with the following characteristics:
personalized start page of the drag-drop of relevant items for fast access to view important information. Improved sales forecasting with better planning and forecasting worksheet. Improve information on any topic, with the integration of different Sugar modules with discussion forums. With saved and global search online and adds and edits user interface has improved. Increase in the installation and upgrade process offline synchronization client has also improved. Administration simplified with improved sugar Studio for code-free customizations, back-up and recovery. Multi-lingual internationalization.
Look and support to be AZ SugarCRM solutions to http://www.icreon.com.Rakhi, SEO editor Icreon Communications Pvt. Ltd.
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1 comment:
Ya... SugarCRM is very good product and it provides good features and UI...
(+1) for it
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